At JewelHubIndia.com, we strive to ensure your complete satisfaction with your purchase. In the event that you are not entirely happy with your order, we offer a hassle-free refund policy to make the return process convenient for you.

To initiate a return, please follow these steps:

  1. Fill out the Return Form: Each package you receive from us will include a QR code. Scan the QR code using your smartphone or visit our website to access the Return Form. Fill out the required details, including your name, order number, reason for return, and any additional comments.
  2. Prepare the Package: Safely pack the item(s) you wish to return in the original packaging or a secure package. Ensure that all tags, labels, and accessories are included.
  3. Return Charges: Please note that return shipping charges of ₹80 will be deducted from your refund amount. You are responsible for arranging the return shipment and covering the associated costs.
  4. Ship the Package: Once your Return Form is completed and the package is securely packed, ship it to the address provided on the Return Form. We recommend using a reliable courier service with tracking capability to ensure the safe delivery of the returned item(s).
  5. Processing the Return: Upon receiving your returned package, our team will inspect the item(s) to verify their condition. Please allow us a reasonable timeframe to complete this process. Once approved, we will initiate the refund as per our Refund Policy.
  6. Refund Options: Depending on your preference and the original payment method, we offer refunds in the form of store credit or a refund back to the original payment source. Please note that the refund amount will exclude the return shipping charges of ₹80.
  7. Refund Timeframe: The time it takes for the refund to reflect in your account may vary depending on your payment provider. Please allow up to [X] business days for the refund to be processed and appear in your account.

Please keep in mind the following important points:

  • The item(s) being returned must be in their original condition, unused, and undamaged.
  • For hygiene reasons, certain items such as earrings or intimate jewelry may not be eligible for return.
  • Custom-made or personalized items are generally not eligible for return unless there is a manufacturing defect.

If you have any questions or need further assistance regarding our refund policy or the return process, please contact our customer support team. We are here to help and ensure that your shopping experience with us remains exceptional from start to finish.