Order Dispatch and Delivery Policy

At JewelHubIndia.com, we strive to provide a seamless and efficient shopping experience for our customers. We understand the excitement of receiving your order promptly, which is why we have established a reliable order dispatch and delivery policy.

  1. Order Dispatch:
    • Once you place an order with us, our team works diligently to process and dispatch it as quickly as possible.
    • Orders are typically dispatched within one business day (excluding weekends and public holidays) from the date of purchase.
    • We will notify you via email or SMS when your order has been dispatched, along with any relevant tracking information.
  2. Delivery Timeframe:
    • We aim to deliver your order within 7 days from the date of dispatch, depending on your location.
    • Please note that delivery times may vary based on factors such as shipping address, local courier services, and unforeseen circumstances beyond our control.
    • For international orders, delivery times may be longer due to customs clearance procedures and distance.
  3. Shipping Partners:
    • We work with reputable shipping partners to ensure the safe and timely delivery of your order.
    • Our shipping partners are selected based on their reliability and ability to handle valuable items securely.
  4. Tracking Your Order:
    • To track the status of your order, you can use the tracking information provided in the dispatch notification email or SMS.
    • Visit the courier’s website or use their tracking system to monitor the progress of your shipment.
  5. Delivery Attempts:
    • If the delivery courier is unable to deliver the package to you on the first attempt, they will typically make additional delivery attempts or leave a notification for you to arrange a pickup or reschedule delivery.
    • It is important to provide accurate and complete shipping information to avoid any delivery complications.
  6. Shipping Charges:
    • We offer free shipping on orders above a certain value or as part of promotional offers.
    • For orders below the free shipping threshold, shipping charges will be applied and displayed during the checkout process.
  7. International Shipping:
    • We offer international shipping to select countries. Additional shipping charges and customs duties or taxes may apply, depending on your location and local regulations.
    • Please be aware of your country’s customs policies and any import duties or taxes that may be imposed upon delivery. These charges are the responsibility of the recipient.

We are committed to ensuring that your order reaches you in a timely manner and in perfect condition. If you have any questions or concerns regarding your order’s dispatch or delivery, please don’t hesitate to contact our customer support team. We are here to assist you and provide the necessary assistance throughout the process.